Community Moderator — Forum & Discourse Governance
You can still review the qualifications and submit a general expression of interest for future opportunities.
Maintain the sanctity, intellectual decorum, and safety of SattvaLok's global member community across forums, live chats, and event sessions.
01About SattvaLok
SattvaLok is a mission-driven technology platform dedicated to bridging the depth of timeless Sanatan wisdom, Indian Knowledge Systems (IKS), and cultural heritage with modern digital architecture. Unlike conventional content portals or superficial aggregators, SattvaLok builds high-integrity knowledge engines, research-backed digital archives, and responsible AI-powered discovery platforms. We adhere to rigorous standards of textual authenticity, epigraphical accuracy, and cultural nuance. Our interdisciplinary team unites software engineers, AI/RAG researchers, Vedic scholars, Sanskritists, and creative storytellers to create digital experiences that are trustworthy, inspiring, and globally accessible.
02About the Opportunity
Online discussions surrounding religion, philosophy, and history can easily attract sensationalism, sectarian disputes, or disrespectful conduct. SattvaLok is committed to maintaining a digital sanctuary where respectful inquiry, rigorous scholarship, and sincere devotion flourish. As a Community Moderator, you will enforce community guidelines, defuse escalating arguments, filter spam, and ensure that discourse remains elevating, dharmic, and constructive.
03Responsibilities & Scope of Contribution
- →Monitor forum threads, comment sections, and live event chat streams for guideline violations.
- →Proactively de-escalate sectarian or heated arguments, steering conversations back toward constructive dialogue.
- →Review flagged posts, issue gentle reminders or warnings, and apply temporary suspensions when necessary.
- →Identify and eradicate spam, unauthorized promotional links, hate speech, and bad-faith trolling.
- →Compile weekly community health reports highlighting common points of tension and positive member contributions.
04Qualifications & Required Skills
Required Qualifications
- ✓1+ years of demonstrable experience moderating forums, Discord servers, Reddit communities, or live webinar chats.
- ✓Deep emotional intelligence, calm temperament, and objective conflict-resolution skills.
- ✓Nuanced understanding of Indian cultural and religious sensitivities to distinguish sincere debate from malicious trolling.
- ✓Excellent written communication skills in English and Hindi.
Key Skills & Technologies
Preferred / Desirable Skills
- ★Familiarity with community moderation software and automated filtering tools.
- ★Basic understanding of Sanskrit terms, Sampradaya distinctions, and common pilgrimage customs.
- ★Availability for weekend or evening shift coverage.
05Candidate Privacy Notice (DPDP Act, 2023)
Transparent Personal Data Processing:
Candidate personal data provided during application is collected and processed solely for recruitment evaluation, role matching, and communication in compliance with the Digital Personal Data Protection Act, 2023.
We do not collect unnecessary sensitive data (such as Aadhaar, PAN, or financial details) during initial applications. You may request correction or deletion of your candidate record at any time by contacting [email protected].
06Frequently Asked Questions
Q: What hours or shifts are expected?
We offer rotating 4-hour morning, evening, and weekend shifts to provide 24/7 community coverage across international timezones.
Q: How are sensitive disputes handled?
Moderators follow a clearly articulated escalations rubric and have direct access to senior team members and traditional scholars for counsel.
Q: Is this role entirely remote?
Yes, all moderation work is conducted remotely using web-based moderation dashboards.
Q: What tools are used for moderation?
We utilize custom in-house moderation queues integrated with real-time alerting and automated keyword filters.
Q: Is there potential for growth into a full-time role?
Yes, outstanding moderators frequently transition into Community Management, Customer Experience, or Trust & Safety leadership roles.
Stay Connected For Future Opportunities
Hiring for Community Moderator — Forum & Discourse Governance is currently closed. Introduce yourself to be considered when matching opportunities open.
Submit General Expression of Interest